francisca retamal


Master in Management and Public Policies, with a postgraduate degree in Public Administration, graduate in Operational Public Management, Executive Coach, nurse midwife, license in Nursing.


For more than 20 years, she has been directing and coordinating projects and public programs at both the national and the local level, until joining the National Tourism Service of Chile (SERNATUR) in 2001. Since then, she has directed the design, the implementation and evaluation of the Vacaciones Tercera Edad (Holidays for Older Adults) Program, a social tourism program aimed at promoting the distribution of seasonal tourism in Chile and enabling access to tourism for seniors.


In 2007, a social tourism program was launched for young people, with the design and coordination of the implementation of the Gira Estudio Program (Study Tour). In 2015, she began designing and implementing the Turismo Familiar Program (Tourism for the Family). This program provides access to tourism for particularly vulnerable families and especially single-parent women, while increasing arrivals and overnight stays in companies. tourist accommodation. During these years, Francisca was Head of the Social Tourism Unit of SERNATUR.


Since 2016, she has taken on a new challenge, that of creating and launching the Department of Management and Regional Coordination, in charge of coordinating the 15 regions of the country - while assuming the role of Head of this Department at SERNATUR.